CLIENT: Texas municipality (confidential).
PROPERTY TYPE: Municipal facilities.
INITIAL INSURANCE CARRIER POSITION: Denial of facility damages and significant underpayment (less than $1 million).
CHALLENGE: Following a significant combined hailstorm/windstorm that swept through the region, several of the municipality’s crucial buildings sustained widespread roof damage, including mechanical system failures and water infiltration. The insurance company’s initial inspections failed to account for the full extent of the damage, leaving the city facing millions in unrecovered costs. City leadership needed a knowledgeable and aggressive claims expert to advocate for a fair recovery and turned to D.A. Lamont Public Adjusters for representation.
SCOPE OF WORK: The company met with the city regarding the insurance claims process and deployed an experienced team to conduct detailed evaluations and develop a long-term recovery strategy. Services included:
- Comprehensive inspections of affected buildings
- Coordination with forensic consultants, engineers, and contractors
- Extensive testing using state-of-the-art equipment to detect hidden damage and assess structural integrity
- Site-specific damage assessments that included detailed technical documentation and realistic repair cost estimates
- Active participation in mediation sessions to support the full scope of the claim
OUTCOME: Following an extended claims dispute process involving multiple reviews, D.A. Lamont Public Adjusters successfully secured over $11 million from the insurance carrier for the city. Thorough documentation, testing, and technical reviews proved key for confirming obvious and hidden storm-caused damage. Wins included:
- Full roof replacements for the City Hall, Civic Center, police department, fire stations, public works buildings, community centers, maintenance facilities, libraries, and airport buildings
- Code-compliant upgrades and energy-efficient improvements
- Interior repairs (e.g., ceilings, insulation)
CLIENT IMPACT:
- City funds remained intact; budget shortfalls were avoided
- Infrastructure and essential services were restored without delay
- Public buildings were enhanced with code upgrades and modern materials and have improved resilience for future weather events
WHY CHOOSE D.A. LAMONT?
- Proven experience with municipal property claims
- Zero upfront cost – no recovery, no fee
- Comprehensive claims management, start to finish
“Thank you! We were wired the money today.
I know I would have never gotten this money without you.”
– City administrator